Thursday, July 07, 2005
Let customers choose SIP phones and adapters
Customers need to be able to choose what features, what look and feel and what type of SIP phone/Adapter they want to use. That is why there are so many different mobile phones. The same wide product flora should be possible for VoIP customers.
The beauty of SIP is that most features can be implemented in the client, but the problem with that is that it makes it very difficult in putting down all requirements for country specific dial tones, service activation and other specific requirements is a very tedious work for operators, also it could be hard to nail down all the important details.
Work on collecting the requirements in different packages have started but it will take a long time before vendors and buyers can agree on that. And even if there were standard requirement documents there still is the problem with country specific changes. We can just hope that the changes that are necessary are configurable.
Then we must not forget all problems with finding a standard way in configuring the box. Also in this area there are some work in progress but a lot of work still to be done.
All of these things make it very difficult for operator to provide their customers with an option of which kind of client they can choose from. Some people would like a CPE box with DSL, VoIP and Wireless functions and others only VoIP features. Others might like a SIP enabled DEC phone with possibilities to send SMS messages, and download ringing signals.
The customers have different needs and therefore also it should be natural for them to choose what every equipment they want use.
The beauty of SIP is that most features can be implemented in the client, but the problem with that is that it makes it very difficult in putting down all requirements for country specific dial tones, service activation and other specific requirements is a very tedious work for operators, also it could be hard to nail down all the important details.
Work on collecting the requirements in different packages have started but it will take a long time before vendors and buyers can agree on that. And even if there were standard requirement documents there still is the problem with country specific changes. We can just hope that the changes that are necessary are configurable.
Then we must not forget all problems with finding a standard way in configuring the box. Also in this area there are some work in progress but a lot of work still to be done.
All of these things make it very difficult for operator to provide their customers with an option of which kind of client they can choose from. Some people would like a CPE box with DSL, VoIP and Wireless functions and others only VoIP features. Others might like a SIP enabled DEC phone with possibilities to send SMS messages, and download ringing signals.
The customers have different needs and therefore also it should be natural for them to choose what every equipment they want use.
# posted by Maria jernström @ 7/07/2005 10:33:00 AM 
